Add: New specifications
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Communication
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Communication
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=============
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=============
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- Secure chat and group chat (XMPP backend)
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- Text, audio and video chatting (XMPP backend)
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- Add reactions and replies to messages
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- Link to documents or other object in Nerv Tales
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Network (use generic link to object)
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- Mail client and delivery system
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- Share email folders and addresses with other
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users
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- Confidential emails must disappear after the first
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user set it as it (like disability proof)
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- Convert emails to tickets, save attachments as
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documents
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- SMTP, IMAP, EAS and JMAP compatibility
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- Contact management with tags and groups (CardDAV
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compatibility)
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- Birthday announcements
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- Event management and sharing (CalDAV
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compatibility)
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- Calendar management (internal and external)
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- Online registration to event/adviser
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- Contact forms
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- Bulletin board system with hierarchical categories
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(mixing with XMPP group chat) - public and
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private boards
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- Phone calls (can write textual notes during a
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call) with SIP compatibility
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- Communication with federated instances (XMPP
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chat)
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- Ticket management
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- Notifications (XMPP ?)
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@ -32,6 +32,36 @@ Documents
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- Digital and physical documents (link with stocks)
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- Digital and physical documents (link with stocks)
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- External and internal use, licensing
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- External and internal use, licensing
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- Peer-adaptation with other organizations
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- Peer-adaptation with other organizations
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- Share by link, with other users, with federated
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instance, by mail, by chat or by DODP (if
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permitted, DRMize or encrypt if needed)
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- WebDAV synchronization
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- Slide show for photo
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- Compatibility with PDF, ePub, HTML, RTF, RST,
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Markdown, docx, doc, xls, xlsx, odt, ods and DAISY
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- Connector for OCR
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- Automatic and manual classification by
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hierarchical tags
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Document creation:
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- Raw, vi and WYSIWYG mode
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- Add video track, synchronize with text
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- Add audio track, synchronize with text
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- Multi-track audio/video editor (with simple tools)
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- Add images (alt mandatory, option if images is
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only to help comprehension)
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- Import existing audio or video clip
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- Import existing text
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- Import existing images
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- Organize titles
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- Characters, items, arenas, connections, scenes,
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episodes/chapters, symbols and themes sheets
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- Dictionary and synonyms
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- Translation interface
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- Diagram editor (general, network, sequences, user
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activities)
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- Bibliography editor
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For stories and fictions:
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For stories and fictions:
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@ -1,2 +1,28 @@
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Help management
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Help management
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===============
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===============
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- Internal and external help and documentation
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system
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- Ticketing system and contact forms
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- Send notifications
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- Questions and answers
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- Documentation, blog and website management
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- Chat (see :doc:`communication`)
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- Bulletin board system (see :doc:`communication`)
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- Knowledge management
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- Record in beneficiary/user file
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- Credentials on sensitive data depending on level
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of privacy (health data in database)
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- Private messages to personal adviser
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- ITIL implementation of service center
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- GDPR complaints in separated channel
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- Security complaints in separated channel
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- Public legal information management (DPO,
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privacy, terms of use, terms of sale, address,
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legal identifiers, etc.)
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- Internal legal information management
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(anti-harassment, anti-bribery, human resources
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documentation, emergency documentation)
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- Quality documentation, process documentation
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- Disaster recovery plan
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- Crisis communication manual
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@ -2,7 +2,12 @@ Quality and risk management
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===========================
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===========================
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- Define quality requirements
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- Define quality requirements
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- Internal documentation for process
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- Manage PDCA cycles
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- Manage PDCA cycles
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- SLR and SLA management
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- Catalog of services and products
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- Test management
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- Audit management
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- Create objectives for company or by projects
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- Create objectives for company or by projects
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- Set tags on objectives (like GDPR, ISO27001, etc.)
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- Set tags on objectives (like GDPR, ISO27001, etc.)
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- Manage tickets, feedbacks and incidents with
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- Manage tickets, feedbacks and incidents with
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@ -14,3 +19,5 @@ Quality and risk management
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risks, and costs
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risks, and costs
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- Evaluation of social and environmental impacts
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- Evaluation of social and environmental impacts
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- Create templates of objectives and risks
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- Create templates of objectives and risks
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- Complete ITIL implementation
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- Disaster recovery plan
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